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FAQ

Use the Public Computers?

The Library has 24 public computers for adults, 8 public computers dedicated to use by children, and 3 public computers for use by patrons in the Local History/Genealogy room on the second floor.  Visit the service desks in each area for…

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Request a bookset?

Booksets are available for loan to libraries. In addition, local bookclubs (Transylvania County) may borrow these sets.  For rules, costs, loan periods and availability, please contact Brenda Ivers via email or by phone at…

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Suggest an item the Library doesn’t own?

The Transylvania County Library welcomes suggestions of books, DVDs and CDs to be added to the Library’s collection. The Library cannot purchase all suggested material. Consideration is based on the Library’s Materials Selection Policy and…

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Schedule a meeting room at the library?

The Transylvania County Library has three meeting rooms for public use. The Connestee Falls Conference Room can accommodate twelve to fifteen people and is free to use. The College Walk Conference Room can hold approximately four to six people…

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Request an obituary?

The Obituary Index (Transylvania Times—1983-2013) is arranged alphabetically by surname– A-B, C-E, F-G, H-K, L-M, N-Q, R-S, T-V, W-Z.  It also includes the date of death and date the obituary ran in the Transylvania Times.  For…

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Access Ancestry outside of the Library?

Remote access is not available for Ancestry. Ancestry is available on the Library’s computers in the Rowell Bosse North Carolina Room and the Adult Reference area or on laptops through the Library’s wi-fi…

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Access HeritageQuest outside of the Library?

To accessHeritageQuest from outside of the library: Step 1: Select Transylvania County Library from the drop-down list. Step 2: Enter the password or your library card number and press submit. HeritageQuest contains six databases:…

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Request an item through interlibrary loan?

Interlibrary Loan Form for material that the Transylvania County Library is not able to purchase, Interlibrary Loan (ILL) service is available. ILL  services  are available for Transylvania County Library cardholders in good standing. There is a…

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Request a historical photograph?

Digital copies of historical photographs from the Rowell Bosse North Carolina Collection are available free of charge to users who agree to the Library’s Conditions of Use Policy. To request a digital copy of a photograph via email complete the…

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Access NC LIVE?

To access NC LIVE from home, you will need to enter your library card number. Accessing NC LIVE from home is simple.  From the Library’s home page, select Online Resources from the menus at the top of the page, then select NC LIVE.   You will be…

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