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To place a hold by phone, call (828) 884-3151, press 2 and speak directly to a circulation staff member.

Holds can also be placed from the Library catalog website.   When using the Library catalog, if the item you need is Checked Out, click on the Request box to the left of the item’s image. Enter your library card number (the 14 digit number located on the back of your library card) and your PIN.    When the Place a Request box appears, click on the Submit Request button. The page should indicate that your hold has been approved.

DVDs and VHS tapes may not be placed on hold.